
SHIPPING & RETURNS
Shipping and Returns Policy for Forgotten Soul
Shipping: We offer fast and reliable shipping options to the UK, Ireland and the EU. Orders typically ship within 2-5 business days, and delivery times vary based on your location. Shipping fees will be calculated at checkout. You will receive a tracking number once your order has shipped, allowing you to monitor its journey.
Returns: We want you to love your purchase, but if you’re not completely satisfied, you can return items within 14 days of receiving your order for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return, please contact us at sales@forgottensoulclothing.co.uk for a return authorisation and shipping label. Please note that return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.
For any questions or assistance, feel free to reach out to our customer support team. Happy shopping!