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Forgotten Soul - FREE SHIPPING ON ALL ORDERS OVER £45

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What sizes do you offer?We offer a range of sizes from S to XL. Please check our sizing chart on individual product pages to find your perfect fit. Note that some products may have additional size options. Please allow up to 2cm leeway as per our sizing chart.
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What is your return policy?We want you to love your purchase! If you're not completely satisfied, you can return items within 14 days of receipt for a full refund or store credit. Items must be unworn, unwashed, and in their original packaging. For more details, please refer to our Shipping & Returns tab.
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Do you offer international shipping?Currently, we only offer shipping to the UK, Ireland, and Europe. However, we are actively exploring options to expand our shipping capabilities globally in the near future. Stay tuned for announcements on our website and social media channels!
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How long does it take to process and ship my order?Orders typically process within 1-3 business days. Once your order ships, you will receive a confirmation email with tracking information to follow your parcel's journey. Delivery times may vary based on your location. For more details, please refer to our Shipping & Returns tab.
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Can I Change Or Cancel My Order?If you need to change or cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we may not be able to make adjustments.
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What payment methods do you accept?We accept a variety of payment options, including major credit/debit cards, PayPal, Google Pay, and Apple Pay. Your payment information is always secure with us. Transactions are conducted in GBP.
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How Can I Contact Customer Service?We're here to help! You can reach our customer service team through the 'Contact Us' form, or by emailing us at sales@forgottensoulclothing.co.uk. We typically respond within 24 hours during business days.
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